Orders & Shipping
How long does shipping take?
We aim to dispatch all orders within 1-3 business days. Standard shipping within Australia takes 3-7 business days. You'll receive a tracking number once your order has been shipped.
Do you offer free shipping?
Yes! We offer free standard shipping on Australian orders over a certain amount. Check our Shipping Policy for current thresholds.
Do you ship internationally?
Unfortunately, we do not at this stage.
Products & Materials
What is 14k gold plating?
Our pieces are crafted with a 14k gold plating over a base metal, giving you the luxe look of gold at an accessible price point. With proper care, your jewellery will maintain its beautiful finish.
How do I care for my gold-plated jewellery?
To keep your pieces looking their best, avoid contact with water, perfume, lotions, and harsh chemicals. Store in a cool, dry place — ideally in the pouch or box provided. Remove before swimming, showering, or exercising.
Can I customise my charm bracelet?
Yes! Our charm bracelets are designed to be personalised. Browse our charm collection to mix and match pieces that tell your unique story.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery for items in their original, unworn condition. Please contact us before sending anything back. Custom or personalised items cannot be returned unless faulty.
What if my item arrives damaged?
We're so sorry if this happens! Please contact us within 48 hours of receiving your order with photos and we'll make it right.
Contact Us
How can I get in touch?
You can reach us via the Contact page on our website or by emailing us directly at admin@wearyourfaithbytish.com We aim to respond within 1-2 business days.